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Terms of Service
These terms govern your access to and use of the Frostlume website and the accounting services we provide to veterinary practices. By using this site, you agree to these terms.
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Scope and purpose
These Terms of Service ("Terms") apply to your use of the website operated by Frostlume ("we", "us", "our") and to any services you engage us to provide. These Terms should be read alongside our Privacy Policy and Cookie Policy, which are incorporated by reference.
If you do not agree with any part of these Terms, you should discontinue use of the website. Continued use following changes to these Terms constitutes acceptance of the revised version.
1. Service usage terms
1.1 Acceptable use
You may use this website and its content for lawful purposes only. The site is intended to provide information about Frostlume's accounting services and to facilitate contact with prospective and existing clients.
1.2 Permitted uses
You are permitted to browse pages, submit enquiries through the contact form, and share links to publicly available content on this site for non-commercial informational purposes.
1.3 Prohibited uses
You must not: scrape or systematically extract content from this site; attempt to gain unauthorized access to any part of the site or its infrastructure; use this site to distribute unsolicited commercial communications; impersonate Frostlume or any of its representatives; or use the site in any way that could damage, disable, or impair its operation.
1.4 Fair usage
Where accounting services are provided under an engagement, their use is subject to the specific scope agreed in writing. Work outside that scope requires a separate agreement.
2. Account and access
2.1 No account required
This website does not require account registration to browse or submit contact enquiries. Any ongoing engagement is managed directly via email and agreed documentation.
2.2 Accuracy of information
When submitting information through any form on this site, you represent that the details provided are accurate and not intended to mislead.
2.3 Client access
Clients engaged for ongoing services may be granted access to shared documents or communication tools outside this website. Access to those is governed by the terms of the specific engagement.
3. Service availability
3.1 Website availability
We aim to keep the website accessible at all times but do not guarantee uninterrupted availability. Scheduled maintenance, technical faults, or circumstances outside our control may result in temporary downtime.
3.2 Service modifications
We reserve the right to modify, expand, or discontinue services at any time. Existing clients with active engagements will be notified of material changes with reasonable notice.
3.3 Geographic scope
Frostlume's services are provided primarily to clients in the United States. We do not represent that the content of this website complies with the laws of all jurisdictions.
4. Intellectual property
4.1 Our content
All text, graphics, page structure, and other content on this website are the property of Frostlume or licensed to us. You may not reproduce, adapt, or redistribute this content without written permission.
4.2 Client deliverables
Financial reports and models produced as part of a client engagement are delivered for your practice's own internal use. Frostlume retains rights to the methodologies and templates underlying those deliverables.
4.3 Trademarks
The Frostlume name and any associated marks are proprietary. Unauthorized use is not permitted.
5. Changes to these terms
We may update these Terms from time to time. The date at the top of this page reflects when the current version took effect. We encourage you to review this page periodically if you use the site regularly.
Questions about these Terms should be directed to us via the contact page.